Terms and Conditions

Introduction and License

Coin Master is operated under License: Curacao eGaming. We provide a range of online casino services, including real-money gambling options featuring various online pokies. By accessing our platform, you agree to comply with these Terms and Conditions.

Eligibility

To participate in our services, users must be at least 18 years of age. Access to Coin Master is restricted in certain jurisdictions. Users from Australia and other restricted regions are prohibited from creating accounts or engaging in gameplay.

Account Rules

Each player is permitted to maintain only one account on our platform. During the registration process, users must complete mandatory KYC (Know Your Customer) verification to confirm their identity. Users are responsible for maintaining the confidentiality of their account details and are liable for all activities that occur under their account. Any misuse, including but not limited to the creation of multiple accounts, may result in account suspension or closure.

Deposits and Withdrawals

Deposits can be made through various payment methods, and users must ensure compliance with all applicable AML (Anti-Money Laundering) regulations. All transactions are processed in a timely manner, and users may be required to undergo additional verification for withdrawals. The general timeline for withdrawals is typically between 3 to 7 business days, depending on the payment method selected.

Prohibited Activities

Users are strictly prohibited from engaging in any form of cheating, fraud, or bonus abuse. This includes the use of bots, exploiting system errors, or any unauthorized manipulation of gameplay. Any detected violations may lead to account suspension or permanent closure.

Limitation of Liability and Termination

Coin Master reserves the right to suspend, restrict, or permanently close accounts at its discretion, particularly in cases of regulatory non-compliance, violation of these Terms and Conditions, or suspicious activity. Users acknowledge that Coin Master is not liable for any losses incurred due to account termination or restriction.

Bonus Terms and General Promotional Conditions

All bonuses and promotions offered by Coin Master are subject to specific terms and conditions. Users must carefully review these terms before participating in any promotional activities. Bonuses may have wagering requirements and expiration dates that must be adhered to.

Fair Play and Game Integrity Rules

Coin Master is committed to ensuring fair play and maintaining the integrity of all games available on the platform. Any attempts to manipulate game outcomes or unfairly gain advantage over other players will result in immediate account action.

Fraud Prevention and Security Monitoring

We employ advanced security measures and monitoring systems to detect fraudulent activities. Users agree to cooperate with any investigations related to suspicious activities on their accounts.

Dispute Resolution and Complaint Handling Process

In the event of a dispute, users should contact the support team for resolution. We strive to address all complaints promptly and fairly. If a resolution cannot be reached, users may refer their complaints to relevant regulatory bodies as applicable.

Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of Australia. Any disputes arising from the use of our services shall be subject to the exclusive jurisdiction of the courts in Australia.

Responsible Gambling Measures and User Protection Tools

Coin Master promotes responsible gambling practices and provides various tools to assist users in managing their gambling activities. Users may set deposit limits, session time limits, and self-exclude from the platform if they feel the need to take a break from gambling. We encourage all users to gamble responsibly and seek help if they believe they may have a gambling problem.